Laury Schuetz; Schuetz Construction, Inc.
Over the years, our contact with your staff has been for the most part due to work comp claims on employees. Dustin, Jolene, Glenda & Stacey have always been there to answer & assist with our every need.
Last week, my husband hurt himself getting out of his work truck and went for a MRI this morning. Susan B Allen informed us that since an automobile was involved, they would bill the auto insurance company. Something Steve and I had not even considered. When I got to work at 8 this morning, I emailed Jolene & Dustin. Within minutes, I had a response from Dustin, Jolene & Stacey.
This morning, my contact with your team feels a little different. This morning, it’s not our employees but my husband who personally needs the assistance of your team. They have all gone above and beyond without hesitation, providing information I did not know I would even need, and with well wishes from all of them.
Often, we are too quick to voice our complaints when we are unhappy but never take the time to voice our opinion when folks do something so right. With that in mind, I want to thank you for having such a fantastic team of people who not only know how to handle business but know how to switch gears and become a personable & caring team when their clients need it the most.
Norm Wilks; El Dorado USD 490
ICI has been the insurance broker for USD 490 for many years and we have been very pleased with their service and interest in our insurance needs. Lonnie Currier and Rosemary Davis are a valuable source of information as we have questions about coverage or claims during the policy year.
ICI staff has supported our efforts to understand insurance coverage issues as well as price as we have considered options for our annual insurance renewal. In my opinion, our insurance coverage and broker/agent support has been excellent with ICI.
Robert Grassino, Circle USD 375
We have enjoyed the long positive relationship with ICI as our insurance partner. They have always exceeded our expectations in meeting all of our insurance needs. ICI has a customer first focus as evidenced by the fact that if we ever have a question or concern, the president of the company is but a phone call or email away.
Jacqueline Vietti; Butler Community College
With an investment as significant as our college's insurance coverage, it is critical to know we are gaining maximum coverage at the lowest possible cost. That is why our board of trustees made the decision to rely upon ICI as our long-term trusted partner. We never have been disappointed with that decision. In fact, ICI and Tom Murry have exceeded our every expectation and added continuous value in a variety of ways beyond cost.
Danny Hartley; Roof Mechanics, Inc.
Lonnie Currier and his team of insurance porfessionals at ICI are a tremendous asset to our company. They are knowledgable, prompt and proactive. I would highly reccomend them to anyone looking to get the absolute best value and coverage to protect their business. They are a resource not to be taken for granted especially in this business climate.
Brian Warren; Foundation Properties Corporation
I have had the distinct privilege of working closely with Tom Murry and ICI on meeting all the insurance needs for my company's properties over the last 27 years. ICI has met and surpassed all of our expectations when it comes to handling our unique needs for over thirteen senior living properties. The ICI team is quick to respond, courteous and extremely thorough. They treat my staff and facility directors with respect and dignity. ICI has proven their value to our organization.
Beth Chard; Mid America Health Care
The staff at ICI is courteous, helpful and very timely in answering any questions I might have. I particularly enjoy the benefits of the online tools, MyWave and HR That Works for managing business risks. These give me general strategies and tools to help manage the workforce and reduce risks. I so appreciate the commitment ICI has make to their customers to help them with their insurance needs and also to help them manage their business risks.
Stacy A. Cofer; Butler Community College
Tom, the session yesterday was terrific! Your civic-minded approach to developing area businesses is commendable. We are lucky to have you!
Matt Quinn; Mid-America Orthopedics
I've been a client of ICI for several years. They provide liability insurance and workers' compensation insurance for my medical practice. I manage two locations and over 40 employees. I started using HR That Works back in 2007, and I couldn’t be more pleased with that decision. HR That Works has cut down on my time spent managing the HR portion of my job, with the numerous templates, web seminars and qualified personnel to assist me in any type of HR-related problem that comes up.
I have spent thousands of dollars on attorneys to provide the same solutions that HR That Works now does. Other companies have presented the same type of comprehensive solution to me for three or four thousand dollars more than what I paid. I would recommend this program to any type of manager or owner who has the responsibility of HR.
Duane A. Eckerman
I moved to Wichita in 1986. Very soon after that, I started doing business with ICI. I've been with them for 21 years -- started out with just insuring a car, moving up to getting married, having kids and raising them through their driving years, along with insuring my house and belongings. Obviously, I'm impressed and pleased with the way they do business. The employees I've met over the last 21 years have been competent, professional, and just plain friendly. I've changed a lot of things over the years, but not who I do insurance business with. And I don't see that changing any time soon.
Matthew J. Cross; The Buckeye Corporation
We have had our insurance coverage with ICI for a number of years now, and you've been our "go to" person for many of those. You have always been prompt with our renewal information when our policy date is near. When we have had additions or deletions you have helped make those changes quickly and correctly.
We've had several claims since we've been associated with ICI, and we were very satisfied with how those claims were handled.
Overall, we're very pleased with the job you've done for us and feel very comfortable that our insurance needs are being taken care of. Thank you!